Customer Care Officer @Aegon

Aegon are un post disponibil în departamentul Customer Service Center: Customer Care Officer, perioadă determinată: 1 an.

Condițiile solicitate ocupantului acestei poziții sunt următoarele:

Principalele responsabilități:

-      Oferă informații clienților telefonic, prin email, și prin alte canale;

-      Soluționează cererile, problemele, reclamațiile clienților;

-      Înregistrează în baza de date solicitările clienților și soluțiile oferite sau modificările realizate;

-      Gestionarea aspectelor de natură financiară în relația cu clientul (scadențe, întârzieri plăți);

-      Promovarea produselor companiei.

 

Educație și experiență:

-       Studii superioare finalizate, studiile economice reprezintă avantaj;

-       Experiență în relații client / vânzări reprezintă avantaj;

-       Abilități foarte bune operare PC (word, excel, outlook);

-       Limba engleză la nivel mediu;

-       Excelente abilități de comunicare și rezolvare probleme.

 Aegon

În cazul în care considerați că poziția vă interesează și vi se potrivește, trimite CV-ul tău la adresa: roxana.indre@aegon.ro .

Sales Representative @Careers in White

Careers in White is a business operating in 8 European countries, established in 2008 in Romania and since then has become Europe’s leading healthcare events organizer with over 260 job fairs across Europe. As a result of the continuous mobility in the job’s market, many opportunities arise for committed professionals to develop their careers with us. We are currently looking for the following position based in Cluj Napoca:

We are looking for a person who would:
• be a good communicator
• be a positive thinker
• be a person of initiative
• be creative
• have a “can do“ attitude
• be a team player
• have problem solving skills

With skills and experience such as:
• basic operating skills in Windows OS
• determination, perseverance
• previous experience in tackling with prospects and customers;
• previous knowledge on selling techniques and systems (methods of prospecting the market, approaching/contacting, finding out the needs of a prospective client, presenting an offer of collaboration, negotiating, closing the deal, and maintaining a good relationship with present clients;)

Job Description:

As a Sales Specialist you would have to:

• identify prospects, sector opportunities and competition
• cold call, email and then follow-up until you seal the deal
• interact with international prospects, Europe being the basic market
• assure client satisfaction through offered services and communication
• participate in relevant networking events and make the company visible to potential clients
• when needed, make small adjustments in the marketing materials that we are sending to our prospects or clients

We offer:
• flexible schedule
• attractive sales commission
• a young and very dynamic team
• the possibility of travelling abroad to manage our international events
• freedom in implementing ideas that you consider beneficial for the company’s activity

Interested? Just apply through next job platform: http://www.bestjobs.ro/jobs-sales-representative-reprezentant-vanzari-en/298022/5

Assistant Analyst – limba franceză

Exl Service caută analist asistent în limba franceză. Organizația Studenților Economiști recomandă acest post datorită oportunităților de dezvoltare și beneficiilor pe care le oferă.

Ideal Candidate
- Excellent command of spoken and written French;
- Good command of English;
- Excellent customer servicing skills;
- Very good business writing skills;
- Graduate of Letters, Communication & Public Relations, Economics, Geography or Tourism (would be preferred, not exclusive);
- Good MS Office skills;
- Attention to detail;
- Team worker:

Responsibilities:
- Making travel reservations for Rail, Car and Hotels via email, phone and chat;
- Processing travel cancellations, refunds processing;
- Using the internet and client database for research;
- Self performance management, low Average Handling times;
- Quality and customer satisfaction metrics:

Benefits:
- This position offers a competitive base salary plus incentives;
- Bonus for French skills;
- Bonus for performance;
- Private medical insurance;
- Lunch tickets;
- Full-time and indefinite employment contract;
- Professional and continuous training.

Dacă ești interesat trimite CV-ul tău la adresa Emi.Nan@exlservice.com.